Get in Touch About the Image Checker
One inbox, read by a human. No ticket numbers, no chatbot in front of it.
What to Include in a Bug Report
Email [email protected] with enough detail to reproduce the problem.
For checker bugs
If the checker flags an image that has a proper alt, misses one that is in the page, reports a format or size that differs from the file you uploaded, or reports a broken image that loads fine in your browser, send:
- The URL you checked, or the pasted HTML if you used the paste tab.
- What the report showed versus what you expected, ideally with the img tag copied from the source.
- Whether the page builds its images with JavaScript, if you know; that is the usual reason an image is missing from the report.
Rules you disagree with
Some findings are opinions with a reason attached: the 125-character guideline, "image of" prefixes, one H1. If a rule fires on a pattern that is right for your case, say so with an example; a rule that produces false positives more often than not gets softened to a note.
For everything else
Questions about how the verdicts are computed, corrections to the alt text guide, or a note that something written here is out of date all go to the same address. Requests for whole-site crawls, automatic alt text generation, an installable script or a compliance certificate will get a friendly no; the about page explains the boundaries. How submitted URLs are handled is covered in the privacy policy.
There is no form on this page on purpose: a form needs spam protection, and spam protection means loading a third-party script on a site that otherwise loads none.
Replies usually go out within a few days. If your message includes a URL for debugging, it gets read and then deleted, not kept as data.